Character, Faith and Opportunity.
The resources of a large company with the care and service of a small business
We are a proudly South African company based in East London, IDZ (a Strategic Economic Zone & World Class Manufacturing Site). Our Call Center is a Business Process Outsourcing (BPO) company that specializes in field service support, dispatching, technician scheduling, business intelligence analytics, and customer service.
At KGI BPO we know that a reliable, flexible and knowledgeable work-force with the proper tools to thrive in the cutting-edge BPO market can make the difference between a good company and a great company.
We enjoy working together with clients in the world’s most dynamic industries, to develop complete business process solutions that exceed our clients' expectations.
After more than 10 years in the BPO industry, our principals know what it takes to provide great customer service and technical support, and we are committed to providing solutions to keep our Customers happy.
we thrive with greatness each day
Years of Experience
Customer Satisfaction Rate
Dedicated Mentors to Staff