Your unique business processes will be analyzed, streamlined and minimally disturbed as we take over the hassles that you have.


About our company

Resources of a large company with the care and service of a small business

  • Transparent
  • Innovative
  • Accountable



We are a proudly South African company based in East London, IDZ (a Strategic Economic Zone & World Class Manufacturing Site).

Our Call Center is a Business Process Outsourcing (BPO) company that specialize in field service support, dispatching, technician scheduling, business intelligence analytics, and customer service.

Inbound and Outbound

We offer dynamic, custom solutions for outsourcing your business processes.

Technician & Ticket Dispatching

KGI provides a critical communication link between your Customers, field agents and operations team.

Business Intelligence Systems

Our approach makes it easier to execute operational and resource analysis, and identify the best solutions for your clients, turning metrics into action.

Sales & Marketing

We have Agents ready to help boost your customer acquisitions.


An infinity of passion
is stored in our work for you

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