We are a proudly South African company based in East London, IDZ (a Strategic Economic Zone & World Class Manufacturing Site).
Our Call Center is a Business Process Outsourcing (BPO) company that specialize in field service support, dispatching, technician scheduling, business intelligence analytics, and customer service.
![ICO1 ICO1](https://kgiholdings.co.za/wp-content/uploads/2020/03/ICO1.png)
Inbound and Outbound
We offer dynamic, custom solutions for outsourcing your business processes.
![ICO2 ICO2](https://kgiholdings.co.za/wp-content/uploads/2020/03/ICO2.png)
Technician & Ticket Dispatching
KGI provides a critical communication link between your Customers, field agents and operations team.
![ICO3 ICO3](https://kgiholdings.co.za/wp-content/uploads/2020/03/ICO3.png)
Business Intelligence Systems
Our approach makes it easier to execute operational and resource analysis, and identify the best solutions for your clients, turning metrics into action.
![ICO5 ICO5](https://kgiholdings.co.za/wp-content/uploads/2020/03/ICO5.png)
Sales & Marketing
We have Agents ready to help boost your customer acquisitions.