We are a proudly South African company based in East London, IDZ (a Strategic Economic Zone & World Class Manufacturing Site).
Our Call Center is a Business Process Outsourcing (BPO) company that specialize in field service support, dispatching, technician scheduling, business intelligence analytics, and customer service.
Inbound and Outbound
We offer dynamic, custom solutions for outsourcing your business processes.
Technician & Ticket Dispatching
KGI provides a critical communication link between your Customers, field agents and operations team.
Business Intelligence Systems
Our approach makes it easier to execute operational and resource analysis, and identify the best solutions for your clients, turning metrics into action.
Sales & Marketing
We have Agents ready to help boost your customer acquisitions.