KGI Holdings a South African company established in 2016! Made up of a leadership team of seasoned business executives with accumulative experience of over four decades. The founders identified a need to develop employment, in the Eastern Cape. Resulting in the strategic decision to establish KGI | BPO center of excellence at the East London IDZ. KGI | BPO quantum leadership approach sets out to harness and develop leading-edge skills sets in the market. Our aim is to contract local and offshore business, and to repatriate outsourced jobs! KGI BPO has a deep understanding of technology and the value we can bring to international and emerging markets. Enhancing our ability to offer seamless business process optimization to clients and partners. Addressing business challenges through consultative engagement models
Our world-class technology platform allows us to handle the most complex solutions and back office support, e.g. Finance, legal, marketing, HR and IT solutions. Our omnichannel platform for Contact Center Solution services clients across multiple industries. Enabling partner organizations to focus on their core business.
KGI | BPO is the only BBBEE Level one BPO in South Africa. Set out to optimize and monetize resources uniting with the national agenda in the fight against unemployment & poverty.
Our ethos is based on sustainable profitable partnerships “Born in Africa to serve Africa led by Africans”